At SimpliFi Mortgage, we have dedicated ourselves to revolutionizing the home loan process and helping individuals use their home financing options as a tool to manage their financial lives. In that effort, we respect and protect the privacy of those who visit or use our website. When we collect information from you, we want you to know how it is used. To demonstrate our commitment to fair information practices, we have adopted industry-leading privacy guidelines.
This Privacy Policy describes how SimpliFi Mortgage LLC and its subsidiaries (collectively “SimpliFi” or “we”) collect, use, and share personal information. This Privacy Policy applies to personal information we collect when you access or use our websites, mobile applications, or other platforms or properties (the “Properties”), use our products and services (individually and collectively with the Properties, the “Services”), communicate with us by telephone, chat, or SMS, or otherwise interact with us. This Privacy Policy also applies to personal information we collect from other sources, including parent or subsidiary companies, mortgage companies, other loan originators, realtors and other business users that use our properties (the “Organizations”).
SimpliFi does not share your personal information with outside companies for their promotional use.
By “personal information,” we mean information that uniquely identifies an individual, such as a name, email address, or government-issued identification number (such as a driver’s license number or social security number); unique financial information; and information that we link to an individual’s unique identifier(s) or unique financial information. If information is de-linked or de-identified, we do not consider it to be personal information. For example, a postal address would not be personal information if it were included in a list of addresses without names or other unique identifiers. Business information (such as the name of a business or the business address or phone number) is not personal information.
References to SimpliFi (or “we”) also include companies providing services to SimpliFi and Organizations or other business partners, to the extent that such parties are collecting, using, or sharing personal information for or on behalf of SimpliFi. This Privacy Policy applies to information collected by those companies only when they provide it to SimpliFi.
We follow the strictest privacy guidelines to ensure that the information you provide to us always remains confidential. We take extreme precautions to ensure the safety of your personal information and data.
Our goal is to gather just enough information to process a home loan, render an approval decision, or market our products – and we collect most of this information from consumers through our call center, website, or as part of our application process. Occasionally we gather additional necessary information from public records, credit repositories, or approved business affiliates and partners.
We retain all information in-house except when required to share it with our partners as a necessary function of the lending process. Such partners include title and escrow companies, appraisal services, investors, underwriters, and to a limited extent, our business affiliates, and partners. SimpliFi Mortgage does not sell or share customer information to unaffiliated parties.
The security of your personal information is our priority at SimpliFi Mortgage. We have taken extraordinary measures to make sure that only authorized people see the information you send to us.
Your financial information is not kept on our web server, but on a different system that is separate from the website and encrypted with bank-level security. Even in the unlikely event that our website is compromised, your data will remain secure.
SimpliFi Mortgage reserves the right to change, modify, add, or remove portions of this Privacy Statement at any time, but will alert you that changes have been made by indicating on the Privacy Statement the date it was last updated. If you do not agree with the terms of this Privacy Policy, please do not continue using the Services.
FAIR LENDING
SimpliFi Mortgage, a licensed mortgage banker, provides residential mortgage loans to consumers without regard to race, color, religion, national origin, gender, marital status, sexual identity, or age (except legal age of majority). Based on information provided by the consumer, and subject to property value, credit and title approvals, SimpliFi Mortgage matches such information to the products and programs contained in its product matrix to determine which product/program meets the consumer’s needs and for which the consumer qualifies. It is SimpliFi Mortgage’s company policy to treat all consumers fairly and in compliance with applicable state and federal laws. SimpliFi Mortgage is dedicated to providing excellent customer service through its professionally trained staff. Our focus will always be on exceeding the expectations of the consumer.
DISCLAIMERS
SimpliFi Mortgage is an equal housing lender. Interest rates are subject to change. Interest rates are also subject to credit, income, and property approval based on market guidelines. Contact us for details. Consult your accountant about taxation questions.
COPYRIGHT AND TRADEMARKS
All content used on this site is property of SimpliFi Mortgage. Any use of text, graphics, logos, icons, buttons, and software that is not for the exclusive objective of obtaining a mortgage loan from SimpliFi Mortgage is strictly prohibited.
All marketing materials online and offline are trademarks exhibited by SimpliFi Mortgage, including but not limited to the use of graphics, logos, images, and text and cannot be used in association or connection with any other products or services except those presented by SimpliFi Mortgage.
LINKS
This website may contain links to third party web sites. SimpliFi Mortgage disclaims liability for: and information, materials, products, or services posted or offered at any third-party website linked to this website. By creating a link to a third-party website, SimpliFi Mortgage does not endorse or recommend any products or services offered or information contained at the third-party site, nor is SimpliFi Mortgage liable for any failure of products or services offered or advertised at such a website. SimpliFi Mortgage may remove any third-party link at any time. Such a third-party may have a privacy policy different from that of SimpliFi Mortgage and the third-party website may provide less security than this website. If you decide to visit a third-party website via a link contained on SimpliFi Mortgage’s website, you do so at your own risk.
COOKIES
Our website may use “cookies” to measure site activity and to customize information to fit your preferences. Cookies enable the site to remember who you are. We do not record personal or sensitive information in our cookies.
Definition of Cookies
A “cookie” is a small piece of information sent by a web server to a web browser enabling the browser to remember specific bits of information. The information stored within a cookie can be read only by the web server that originally sent the cookie.
Types of Cookies
The two types of cookies are “session cookies” and “persistent cookies”. The key difference between session cookies and persistent cookies is the time of expiration. Session cookies expire at the end of the session and persistent cookies do not expire at the end of the session.
How You Can Control Cookies
If you wish not to accept cookies and prevent SimpliFi Mortgage from tracking your visits across multiple websites, you can configure your browser to reject all cookies, or notify you when a cookie is set. Most browsers give you the ability to control and block cookies. If you block cookies on your browser, certain features on our website may not work.
We take your online privacy seriously and you can be assured that any information provided by you will be kept confidential. When SimpliFi Mortgage makes any material changes to this policy, we make them immediately available to you on this website.
APPLICATION, WORKFLOW, & DOCUMENT MANAGEMENT TECHNOLOGY
SimpliFi Mortgage has enabled application, workflow, and document management technology (the “portal”) on its website and via third party providers. To enable the use of this technology you will be required to register as a user with SimpliFi Mortgage. During registration, you will create a username and password. The username and password belong to SimpliFi Mortgage and may be revoked or canceled by SimpliFi Mortgage at any time and without prior notice. You are responsible for maintaining confidentiality of the username and password. You are responsible for all activities that occur under your assigned username and password.
This website and the portal may be used solely for conducting business with SimpliFi Mortgage such as applying for a loan, uploading documents, or viewing your application status and other related services provided by SimpliFi Mortgage. SimpliFi Mortgage prohibits use of your username and password and the use of this website and portal for any other purpose.
When you apply for a mortgage loan with SimpliFi Mortgage through this website portal, you can always review and request changes to personal information collected through this website by contacting the SimpliFi team member assigned to your loan application.
Data Protection Officer
SimpliFi has appointed a data protection officer, who can be reached at privacy@simplifimtg.com.
Additional Information or Assistance
Please address comments or questions to privacy@simplifimtg.com or write to us at the address listed at the bottom of the home page.
