Welcome to SimpliFi Mortgage!
The SimpliFi Mortgage and its subsidiaries’ websites (the “Service”) are comprised of various web pages operated by SimpliFi Mortgage LLC and its subsidiaries (“SimpliFi”). The Service is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the “Terms of Use”). By using the Service, you agree to be bound by these Terms of Use. SimpliFi provides the Service in accordance with these Terms of Use. Please read these Terms of Use carefully and keep a copy of them for your reference.
SimpliFi uses an application and document workflow management system provided by Floify, a third-party service provider.
Floify is an online document workflow management system used by borrowers and mortgage loan originators that includes features for uploading, downloading, and managing documents and information related to obtaining a loan.
These Terms of Use apply to all users.
Privacy
Your use of LV.SimpliFiMortgage.com is subject to SimpliFi’s Privacy Policy. Please review our Privacy Policy.
If you are under 18, you may use the Service only with permission of a parent or guardian. If you are under the age of 13, you cannot use the Service. SimpliFi do not knowingly collect, either online or offline, personal information from persons under the age of 13. Always use caution when giving out any personally identifying information about yourself or your children.
Electronic Communications
You consent to receive electronic communications and you agree that all agreements, notices, disclosures, and other communications that we provide to you electronically, via email and through the Service, satisfy any legal requirement that such communications be in writing. These communications are considered part of the Service. You cannot opt out of receiving these communications. Notices to you may be made via either email or regular mail.
Registration of Account
To use the Service, you must have a valid SimpliFi account (an “Account”). To establish an Account, you must provide SimpliFi with a valid email address, a password, and other information. You may update your email address or password at any time. You are responsible for maintaining the confidentiality of your Account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur through your Account. You may not assign or otherwise transfer your account to any other person or entity.
You acknowledge that SimpliFi is not responsible for third party access to your Account that results from theft or misappropriation of your Account. You agree to immediately notify SimpliFi of any unauthorized use of your Account or any other breach of security and ensure that you exit from your Account at the end of each session. SimpliFi may log you out of your Account if you are inactive for an extended period. If your password is stolen or our Account is otherwise compromised, you must immediately notify SimpliFi and change your password. SimpliFi cannot and will not be liable for any loss or damage arising from your failure to maintain the security of your Account or password.
You represent and warrant that all the information provided by you to SimpliFi is correct and current; and you have all necessary rights, power, and authority to enter into these Terms of Use and to perform the acts required of you by these Terms of Use. If you provide any information that is untrue, inaccurate, not current, or incomplete, or SimpliFi has reasonable grounds to suspect that such information is untrue, inaccurate, not current, or incomplete, SimpliFi has the right to suspend or terminate your Account and refuse you access to the Service.
Collection of your Personal Information
“Personal Information” means information that identifies you, such as your name, address, location, social security number, phone number, fax number, or email address. Personal Information includes financial documents and information that you may upload or otherwise transmit to the Service. This information is used to complete certain transactions.
From time-to-time SimpliFi may request additional Personal Information to provide you with other benefits of the Service. In all such instances, you will be given the opportunity to provide or to decline to provide that information and it will be used only for the stated purpose.
Storage of Personal Information and documents
SimpliFi may establish general practices and limits concerning use of the Service and data storage limits for your use of the Service. SimpliFi may modify such practices and limits from time to time without notice.
The Service is not intended as a backup or storage system. You agree to maintain backup copies of all your Personal Information, documents, and communications submitted to the Service. SimpliFi shall have no responsibility or liability for the deletion of, the failure to store, or the failure to transmit, any Personal Information, documents, or communications maintained by the Service.
The Service is provided “as is”
SIMPLIFI strives to provide a useful and reliable Service, but there are certain things that we cannot guarantee. TO THE FULLEST EXTENT PERMITTED BY LAW, SIMPLIFI MORTGAGE LLC AND ITS SUBSIDIARIES, AFFILIATES, SUPPLIERS, AND DISTRIBUTORS MAKE NO WARRANTIES, EITHER EXPRESS OR IMPLIED, ABOUT THE SERVICE. THE SERVICE IS PROVIDED “AS IS.” WE ALSO DISCLAIM ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL SIMPLIFI OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES, OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, LOSS OF DATA, OR LOST PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SERVICE, WITH THE DELAY OR INABILITY TO USE THE SERVICE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, OR SERVICES OBTAINED THROUGH THE SERVICE, OR OTHERWISE ARISING OUT OF THE USE OF THE SERVICE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE, EVEN IF SIMPLIFI OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES AND JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SERVICE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SERVICE.
THE INFORMATION, SOFTWARE, PRODUCTS, AND FEATURES INCLUDED IN OR AVAILABLE THROUGH THE SERVICE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. SIMPLIFI OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS OR CHANGES IN THE SERVICE AT ANY TIME.
Indemnification
You agree to indemnify, defend, and hold harmless SimpliFi, its officers, directors, employees, agents, and third parties, for any losses, costs, liabilities, and expenses, including reasonable attorneys’ fees, relating to or arising out of your use of or inability to use the Service.
You further agree to indemnify, defend and hold harmless SimpliFi, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses, including reasonable attorneys’ fees, relating to or arising out of any documents or information you upload or download or otherwise transmit through the Service; your violation of any of these Terms of Use; your violation of any rights of a third party; or your violation of any applicable laws, rules or regulations. SimpliFi reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you shall fully cooperate with SimpliFi in asserting any available defenses.
No unlawful or prohibited use.
As a condition of your use of the Service, you warrant that you will not use the Service for any purpose that is unlawful or prohibited by
these Terms of Use. You may not use the Service in any manner that could damage, disable, overburden, or impair the Service or interfere with any other party’s use and enjoyment of the Service.
The Service provides communication features including the uploading and downloading of documents. You agree to use the Service only to upload, download, send and receive documents and information that are proper and related to the Service.
You agree that you will not:
- upload, post, email, or otherwise transmit any computer viruses, routines, files, or programs designed to interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment;
- upload, post, email, or otherwise transmit any document or information that infringes any patent, trademark, trade secret, copyright, rights of privacy or publicity, or other proprietary rights of any party;
- upload, post, email, or otherwise transmit any inappropriate, profane, defamatory, infringing, obscene, harassing or threatening documents or information;
- interfere with or disrupt the Service or networks connected to the Service, or disobey any requirements, procedures, policies or regulations of networks connected to the Service, or otherwise interfere with the Service in any way, including through the use of JavaScript or other coding;
- obtain or attempt to obtain any documents or information through any means not intentionally made available or provided for through the Service;
- take any action that imposes an unreasonable or disproportionately large load on our infrastructure; download or access any document or information that you know, or reasonably should know, should not be accessible to you;
- harvest or otherwise collect information about others, including email addresses, without their consent;
- violate any applicable laws or regulations; or exceed the scope of the Service that you have signed up for;
- for example, accessing and using features that you do not have a right to use or sharing your Account information with other people.
SimpliFi reserves the right to monitor your use of the Service and edit, refuse to post, or to remove any information or documents, in whole or in part. In addition, SimpliFi may terminate your Account at any time without further warning if it determines that you have violated these Terms of Use or their spirit.
Intellectual Property
You are granted a non-exclusive, non-transferable, revocable license to access and use the Service strictly in accordance with these Terms of Use. You agree not to reproduce, duplicate, copy, sell, resell, or exploit the Service or any portion of the Service without the express permission of SimpliFi.
All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used in the Service, is the property of SimpliFi or its suppliers and protected by copyright, trademark, and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright, trademark, and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.
You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale of the Service; or create derivative works of the Service. No resale of the Service is permitted without the express written consent of SimpliFi.
Third Party accounts
You will be able to connect to third party services. By connecting to a third-party service, you acknowledge and agree that you are consenting to the continuous release of information about you to that third party in accordance with your privacy settings with those third-party services and the terms of service of those third parties. If you do not want information about you to be shared in this manner, do not use these features. You may disconnect your Account from third party services at any time.
SimpliFi encourages you to review the terms of service and privacy policies of any third-party service you connect to your SimpliFi account so that you can understand how those services collect, use, share, and protect your information. SimpliFi is not responsible for the terms of service, privacy policies or other content on or of third-party services.
Linked Services
The Service may contain links to other services (“Linked Services”). The Linked Services are not under the control of SimpliFi and SimpliFi is not responsible for the contents of any Linked Service, including without limitation any link contained in a Linked Service, or any changes or updates to a Linked Service. SimpliFi provides these links to you only as a convenience. The inclusion of any link does not imply endorsement by SimpliFi of the Linked Service or any association with its operators.
SMS message service
SMS message service subscribers can:
- Opt-in to the SMS service in the SimpliFi 1003 Web Application or on the Account Settings page provided by Floify or over the phone.
- Opt-out of the SMS service on the Account Settings page or by replying with the keyword “STOP” to the message received.
- Receive assistance with the SMS service by replying with the keyword “HELP” to the message received.
You may receive up to five SMS messages per week, occasionally more. Standard message and data rates may apply.
Termination policy
Your data is yours. You can remove it anytime you want. When you request that we terminate your Account, your Personal Information including your documents will be permanently expunged from our primary production servers and further access to your Account will not be possible. SimpliFi will disconnect your Account from all third-party services. However, there might be some latency in deleting your information and documents from our backup servers and backup storage. SimpliFi keeps these backups to ensure our continued ability to provide the Service in the event of malfunction or damage to our primary production servers. In addition, we may retain certain information or documents if necessary to comply with our legal obligations, resolve disputes, or enforce our agreements.
SimpliFi reserves the right, in its sole discretion, to terminate your access to the Service or any portion thereof at any time, without notice. In the event your access is terminated by SimpliFi, your Account will be disabled, and you will not be granted access to your Account, or any document or information hosted by the Service. SimpliFi may delete your documents or information.
In the event of termination, SimpliFi may also withdraw and at its discretion reallocate the public web address of the Service.
Government and legal requests
SimpliFi’s performance under these Terms of Use is subject to existing laws and legal process, and nothing contained in these Terms of Use is in derogation of SimpliFi’s right to comply with governmental, court, and law enforcement requests or requirements relating to your use of the Service or documents, or information provided to or gathered by SimpliFi with respect to such use. SimpliFi reserves the right to disclose any documents or information as necessary to satisfy any applicable law, regulation, legal process, or governmental request.
International users
The Service is controlled, operated, and administered by SimpliFi from our offices within the United States of America. If you access the Service from a location outside the U.S.A., you are responsible for compliance with all local laws. You agree that you will not use the Service in any country or in any manner prohibited by any applicable laws, restrictions, or regulations.
Colorado law applies
To the maximum extent permitted by law, these Terms of Use are governed by the laws of the State of Colorado. Any dispute arising under or in connection with the Service or these Terms of Use shall be subject to the exclusive jurisdiction of the state courts located in Boulder County, Colorado, or the United States District Court for the District of Colorado, located in Denver, Colorado. You hereby consent to the exclusive jurisdiction and venue of these courts. Use of the Service is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms of Use, including, without limitation, this section.
Not a joint venture
You agree that no joint venture, partnership, employment, or agency relationship exists between you and SimpliFi as a result of these
Terms of Use or use of the Service.
Partial Invalidation
If any part of these Terms of Use is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the Terms of Use shall continue in effect.
SimpliFi is not designed or licensed for hazardous environments.
Without limiting the foregoing, the Service is not designed or licensed for use in hazardous environments requiring fail-safe controls, including without limitation operation of nuclear facilities, aircraft navigation/communication systems, air traffic control, and life support or weapons systems.
New, modified, and discontinued features
Unless explicitly stated otherwise, any new features that augment or enhance the current Service, including the release of new tools and resources, shall be subject to these Terms of Use. SimpliFi may at its sole discretion modify or discontinue features of the Service from time to time without prior notice. You agree that SimpliFi shall not be liable to you or to any third party for any modification, suspension, termination, or discontinuation of the Service.
Access through unauthorized means
You agree not to access the Service by any means other than through the interfaces that are provided by SimpliFi for use in accessing the Service.
Injunctive relief
You acknowledge that any use of the Service contrary to these Terms of Use, or any transfer, sublicensing, copying, or disclosure of technical information or materials related to the Service, may cause irreparable injury to SimpliFi, its affiliates, suppliers, and any other party authorized by SimpliFi to promote the Service (“Promoters”), and under such circumstances SimpliFi, its affiliates, suppliers, and Promoters will be entitled to equitable relief, without posting bond or other security, including, but not limited to, preliminary and permanent injunctive relief.
All rights and remedies of SimpliFi upon your breach or other default under these Terms of Use will be deemed cumulative and not exclusive of any other right or remedy conferred by these Terms of Use or by law or equity on SimpliFi, and the exercise of any one remedy will not preclude the exercise of any other.
Statute of limitations
You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Service or these Terms of Use must be filed within one year after such claim or cause of action arose or be forever barred.
Entire agreement
Unless otherwise specified herein, these Terms of Use constitute the entire agreement between you and SimpliFi with respect to the Service and they supersede all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between you and SimpliFi with respect to the Service. A printed version of these Terms of Use and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.
The captions and headings appearing in these Terms of Use are for reference only and will not be considered in construing this agreement.
Changes to the Terms of Use
SimpliFi reserves the right, in its sole discretion, to change the Terms of Use under which the Service is offered. If SimpliFi changes these Terms of Use, you will be required to agree to them prior to resuming use of the Service. If you choose not to agree to the changes, you may terminate your use of the Service.
If you have any questions or concerns regarding the Terms of Use, email support@simplifimtg.com or call +1 (702) 847-7477.
